RetireHQ Terms of Service
Last updated: July 21, 2008
THIS AGREEMENT is made and entered into between Eye Street Research, LLC ("EYE STREET RESEARCH, LLC") and the SUBSCRIBER ("SUBSCRIBER") with respect to the service known as RetireHQ ("RetireHQ") which is owned by EYE STREET RESEARCH, LLC and which is a computer on-line service in which SUBSCRIBER shall have the right to operate its own system. Subject to the terms and conditions of this Agreement, EYE STREET RESEARCH, LLC authorizes SUBSCRIBER to access and utilize RetireHQ throughout the term of this Agreement.
RetireHQ
Throughout the term of this Agreement, SUBSCRIBERS shall be permitted to provide password access to RetireHQ to that number of users ("USERS") for which SUBSCRIBER has paid the required fee in order for USERS to perform such activities as creating plans, creating participants, creating contributions, creating censuses, sharing documents, managing plans and clients and such other lawful purposes as RetireHQ permits. RETIREHQ LLC. may, without advance notice or liability, add, discontinue, or revise any aspect of RetireHQ, including, without limitation, such aspects as scope of service, availability of service, time of service availability, or the hardware and/or software required for SUBSCRIBER to access and use RetireHQ, subject to the terms and conditions of this Agreement.
SUBSCRIBER Equipment and Remote Connect Charges
SUBSCRIBER shall be responsible for obtaining and maintaining, at its own expense, all computer hardware, software, communication equipment, internet access accounts and access lines necessary to access and utilize RetireHQ.
User Passwords and Use Thereof
All USERS will be responsible for maintaining the confidentiality of their passwords and SUBSCRIBER will be responsible for all activities and charges resulting from the use of their edition of RetireHQ, including unauthorized use.
Conduct of SUBSCRIBER
SUBSCRIBER agrees that all USERS authorized by SUBSCRIBER to access RetireHQ shall use RetireHQ only for lawful purposes. SUBSCRIBER and its USERS will not post or transmit on or through RetireHQ any libelous, obscene, or otherwise unlawful information of any kind, and they will not engage in any conduct involving RetireHQ that would constitute a criminal offense or give rise to civil liability under any local, provincial, state, federal or other law or regulation and SUBSCRIBER and its USERS will not upload, post, reproduce or distribute to or through RetireHQ any material protected by copyright, privacy or other proprietary right without first obtaining the written permission of the owner thereof. Any complaint with regard to "SPAM" may result in the immediate termination of Subscribers access to RetireHQ. SUBSCRIBER acknowledges that RetireHQ, RetireHQ software and software accessible through RetireHQ contain copyrighted and other proprietary and confidential information and material, and SUBSCRIBER and its USERS will respect all such proprietary rights and take such precautions as may be reasonably necessary to protect private, confidential and other proprietary information and material from unauthorized use or disclosure.
Accuracy and Validity of Information and Opinions
EYE STREET RESEARCH, LLC will make a reasonable effort to ensure that information it contributes to RetireHQ is timely and accurate. However, EYE STREET RESEARCH, LLC does not endorse or warrant and assumes no responsibility whatsoever for the timeliness, accuracy, reliability, completeness or usefulness of any statement, opinion, advice, service or other information contributed to RetireHQ.
Monitoring of RetireHQ
EYE STREET RESEARCH, LLC may, in its discretion, monitor RetireHQ and use thereof to determine and ensure compliance with this Agreement and to protect itself and other USERS of RetireHQ from fraudulent, unlawful, dangerous or abusive use of RetireHQ. EYE STREET RESEARCH, LLC may also intercept and disclose any content, record, use or other information to the extent reasonably necessary to protect the rights of EYE STREET RESEARCH, LLC, for mechanical or service quality control as permitted by law, or to comply with any law, regulation, or governmental request. EYE STREET RESEARCH, LLC may also, in its discretion, review, edit, refuse to post or remove any material or information submitted or transmitted to RetireHQ. EYE STREET RESEARCH, LLC will not, however, intentionally intercept or disclose any private e-mail message unless required or permitted by law to do so, and EYE STREET RESEARCH, LLC shall be under no obligation to monitor, review, screen, edit or otherwise control any information or material contributed to RetireHQ.
RetireHQ Licenses
EYE STREET RESEARCH, LLC hereby grants to SUBSCRIBER a non-exclusive, non-transferable license to use RetireHQ and to have its USERS use RetireHQ in accordance with the terms and conditions of this Agreement. SUBSCRIBER agrees to respect the copyright and other proprietary rights of third party licensors of RetireHQ and to abide by the terms of license agreements applicable thereto and to ensure that its USERS also abide by the terms of license agreements applicable thereto.
Throughout the term of this Agreement, SUBSCRIBER and its USERS may use RetireHQ solely for the purpose for which it is intended and SUBSCRIBER may use RetireHQ for the number of USERS for which SUBSCRIBER has paid the applicable fee to EYE STREET RESEARCH, LLC. SUBSCRIBER shall automatically be billed for additional USER capacity.
EYE STREET RESEARCH, LLC is the copyright owner of RetireHQ. The technical procedures, processes, methods of operation, and concepts which are embodied within RetireHQ are trade secret information of EYE STREET RESEARCH, LLC and/or its licensor(s). This license is not a sale of a copy of RetireHQ and does not render SUBSCRIBER or its USERS the owner of a copy of RetireHQ. Ownership of RetireHQ and all components and copies thereof shall at all times remain with EYE STREET RESEARCH, LLC and its licensor(s), regardless of who may be deemed the owner of the tangible media in or on which RetireHQ may be copied, encoded or otherwise fixed. However all data and files submitted by SUBSCRIBER and its USERS to RetireHQ shall at all times be the property of SUBSCRIBER.
SUBSCRIBER and its USERS may not make any copies of RetireHQ. SUBSCRIBER will make all reasonable efforts to prevent any unauthorized copying of RetireHQ or disclosure or use of EYE STREET RESEARCH, LLC's or any third party licensor's trade secret information, and SUBSCRIBER will advise its USERS who are permitted access to RetireHQ of the restrictions upon duplication, reverse engineering, disclosure and use contained in this Agreement. SUBSCRIBER will be liable for any unauthorized copying, reverse engineering, disclosure and/or use by its USERS, employees or agents.
SUBSCRIBER will not lease, rent, sell, pledge, assign, sublicense, loan or otherwise transfer to any third party any part of RetireHQ or any copy thereof or any of SUBSCRIBER'S rights under this Agreement without the prior written consent of EYE STREET RESEARCH, LLC
EYE STREET RESEARCH, LLC will indemnify SUBSCRIBER and hold SUBSCRIBER harmless against costs, expenses and liabilities upon any claim by any third party that RetireHQ infringes or violates any copyright, trademark or trade secret rights of such third party, provided that: a) SUBSCRIBER notifies EYE STREET RESEARCH, LLC within seven (7) days in writing of any notice of any such claim; b) SUBSCRIBER cooperates with EYE STREET RESEARCH, LLC in all reasonable respects in connection with the investigation and defense of any such claim; c) EYE STREET RESEARCH, LLC shall have sole control of the defense of any action on any such claim and all negotiations for its settlement or compromise; and d) should RetireHQ become, or in EYE STREET RESEARCH, LLC's opinion be likely to become, the subject of a claim of copyright, patent or trademark infringement or trade secret misappropriation, SUBSCRIBER will permit EYE STREET RESEARCH, LLC, at EYE STREET RESEARCH, LLC's option and expense, either to: i) procure for SUBSCRIBER the right to continue using RetireHQ, ii) replace or modify the same so that it becomes non-infringing; or iii) terminate this license insofar as the use of RetireHQ is concerned, and refund to SUBSCRIBER the proportionate amount of prepayment fee paid to EYE STREET RESEARCH, LLC for the period for which such payment has not been earned. Notwithstanding anything herein to the contrary, however, EYE STREET RESEARCH, LLC shall have no obligation or liability to SUBSCRIBER under any provision of this paragraph if any copyright, patent or trademark infringement or trade secret misappropriation claim is based upon the use of RetireHQ in a manner other than that for which it was furnished by EYE STREET RESEARCH, LLC or upon any modification by or for SUBSCIBER, in such a way as to cause it to become infringing.
If RetireHQ does not conform to and perform substantially in accordance with EYE STREET RESEARCH, LLC's specifications, EYE STREET RESEARCH, LLC will endeavor to correct any failure of RetireHQ to so conform or perform; provided that: a) SUBSCRIBER gives EYE STREET RESEARCH, LLC written notice of any such claimed failure to so conform or perform within said fifteen (15) day period of the effective date; and b) such failure to so conform or perform is not, in EYE STREET RESEARCH, LLC's reasonable opinion, a result of any modification of or damage to RetireHQ or its operating environment or of SUBSCRIBER and its USER'S failure to operate RetireHQ in the proper hardware and software environment. SUBSCRIBER'S sole and exclusive remedy for breach of the foregoing warranty shall be that: a) EYE STREET RESEARCH, LLC will endeavor to correct within a reasonable time any reported failure of RetireHQ to substantially conform to or perform substantially in accordance with EYE STREET RESEARCH, LLC's specifications; or b) in the event that EYE STREET RESEARCH, LLC shall fail or be unable for any reason to correct any failure of RetireHQ to substantially conform to or perform substantially in accordance with EYE STREET RESEARCH, LLC's specifications, SUBSCRIBER may terminate this license and cease using RetireHQ, and EYE STREET RESEARCH, LLC will refund to User the full amount of any license fee paid to EYE STREET RESEARCH, LLC from the date any error is reported.
On-line Software Updates
EYE STREET RESEARCH, LLC may, when feasible, remotely update any version of RetireHQ, either with or without notice to SUBSCRIBERS or its USERS. Such updates may occur automatically or may occur pursuant to prompts which appear on SUBSCRIBERS or its USERS terminal screen during use of RetireHQ. Any updated version of RetireHQ furnished to SUBSCRIBER by EYE STREET RESEARCH, LLC will be subject to all of the same terms and conditions of this license or other license agreement applicable to the version being replaced. RetireHQ may send email communications and intersystem messages to SUBSCRIBERS explaining new features of the RetireHQ software and other news concerning EYE STREET RESEARCH, LLC.
RetireHQ Support
Throughout the term of this Agreement, EYE STREET RESEARCH, LLC will maintain e-mail support to assist paying SUBSCRIBERS in their use of RetireHQ as posted on www.retirehq.com.
DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY PROVIDED ABOVE, RetireHQ, AND INFORMATION AVAILABLE THROUGH RetireHQ ARE FURNISHED BY EYE STREET RESEARCH, LLC AND ACCEPTED BY USER "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTY WHATSOEVER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. EYE STREET RESEARCH, LLC DOES NOT WARRANT THAT RetireHQ, OR INFORMATION OBTAINED THROUGH RetireHQ WILL MEET SUBSCRIBER'S REQUIREMENTS, THAT THE OPERATION OF RetireHQ OR RetireHQ WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL FAILURES OF THE RetireHQ TO SUBSTANTIALLY CONFORM TO OR PERFORM SUBSTANTIALLY IN ACCORDANCE WITH EYE STREET RESEARCH, LLC'S SPECIFICATIONS WILL BE CORRECTED. EXCEPT AS EXPRESSLY PROVIDED ABOVE AND IN SUCH WARRANTIES, IF ANY, AS MAY BE PROVIDED BY THIRD PARTY VENDORS OF EQUIPMENT OR SOFTWARE UTILIZED IN CONNECTION WITH RetireHQ, THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF RetireHQ, AND INFORMATION OBTAINED THROUGH RetireHQ IS WITH SUBSCRIBER.
LIMITATION OF EYE STREET RESEARCH, LLC LIABILITY
IN NO EVENT WILL EYE STREET RESEARCH, LLC BE LIABLE TO SUBSCRIBER OR ANY OTHER PERSON FOR ANY LOST PROFITS, LOST SAVINGS, LOST DATA, OR OTHER SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY INFORMATION, PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED BY EYE STREET RESEARCH, LLC UNDER THIS AGREEMENT OR THE USE THEREOF, EVEN IF EYE STREET RESEARCH, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND THE AGGREGATE LIABILITY OF EYE STREET RESEARCH, LLC UPON ANY CLAIMS HOWSOEVER ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY INFORMATION, PRODUCTS OR SERVICES FURNISHED OR TO BE FURNISHED BY EYE STREET RESEARCH, LLC UNDER THIS AGREEMENT WILL IN ANY EVENT BE ABSOLUTELY LIMITED TO THE AMOUNT PAID TO EYE STREET RESEARCH, LLC BY SUBSCRIBER UNDER THIS AGREEMENT; PROVIDED, HOWEVER, THAT NOTHING IN THIS AGREEMENT SHALL OPERATE TO RELIEVE EYE STREET RESEARCH, LLC FROM LIABILITY FOR ITS OWN WILLFUL OR WANTON RECKLESSNESS OR INTENTIONAL TORTS.
Non-compete
Throughout the Term of this agreement and for a period of one and one half years from the date of its termination, SUBSCRIBER, or any of its USERS, shall not develop a service or software that competes with, or is similar to, RetireHQ without the express written approval of EYE STREET RESEARCH, LLC directors.
Term and Termination
This Agreement shall be effective immediately and shall continue in effect on a month-to-month basis until terminated as provided herein. Either party may, at its election and in its sole discretion, terminate this Agreement as of the end of any calendar month by written notice to the other party at least thirty (30) days prior to the effective date of termination. SUBSCRIBER may, at its option, terminate this Agreement effective immediately by written notice to EYE STREET RESEARCH, LLC within thirty (30) days following the date on which access to RetireHQ first becomes available to SUBSCRIBER. EYE STREET RESEARCH, LLC may, at any time, terminate this Agreement and/or terminate SUBSCRIBER'S access to any or all of RetireHQ without advance notice if SUBSCRIBER or anyone of its authorized USERS commit any violation of paragraphs above. Upon termination of this Agreement, SUBSCRIBER will immediately cease and desist from using RetireHQ.
RetireHQ Access and Service Fees
SUBSCRIBER will pay to EYE STREET RESEARCH, LLC implementation charges as posted on www.retirehq.com or as agreed to from time to time. Throughout the term of this Agreement, SUBSCRIBER will pay EYE STREET RESEARCH, LLC a monthly fee determined in accordance with fee schedules established by EYE STREET RESEARCH, LLC for RetireHQ from time to time as posted at www.retirehq.com. SUBSCRIBER will also pay or reimburse EYE STREET RESEARCH, LLC for all sales, use, excise, and other taxes and governmental charges including GST (other than income taxes) which EYE STREET RESEARCH, LLC is at any time required to pay or collect in connection with the furnishing of RetireHQ under this Agreement. If SUBSCRIBER gives written notice of termination of this Agreement within thirty (30) days following the date on which access to RetireHQ first becomes available to SUBSCRIBER, EYE STREET RESEARCH, LLC will credit SUBSCRIBER'S account for all installation and basic monthly service fees incurred up to the date on which such notice of termination is received except for customized web site installation charges, which shall not be refunded. Payment terms of all charges by EYE STREET RESEARCH, LLC to SUBSCRIBER under this Agreement are net thirty (30) days from date of charge. Any amount not paid when due will accrue a finance charge at the rate of two percent (2%) per month (26.82% per year), or the highest rate permitted by law, whichever is less, until fully paid.
Change in Monthly Fees
EYE STREET RESEARCH, LLC may change the amount of the monthly basic service and other fees to be paid by SUBSCRIBER by giving at least forty-five (45) days prior written notice thereof to paying SUBSCRIBER.
Financial Information
All financial information submitted via RetireHQ by SUBSCRIBER shall at no time be the responsibility of EYE STREET RESEARCH, LLC in any fashion whatsoever and may be shared with such financial institution as may be required.
Manner of Giving Notice
Any notice required or permitted under this Agreement may be by e-mail properly addressed to the intended recipient.
Non-Waiver
The failure by either party at any time to enforce any of the provisions of this Agreement or any right or remedy available hereunder or at law or in equity, or to exercise any option herein provided, shall not constitute a waiver of such provision, right, remedy or option or in any way affect the validity of this Agreement. The waiver of any default by either party shall not be deemed a continuing waiver, but shall apply solely to the instance to which such waiver is directed.
Severability and Choice of Law
Every provision of this Agreement shall be construed, to the extent possible, so as to be valid and enforceable. If any provision of this Agreement so construed is held by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision shall be deemed severed from this Agreement, and all other provisions shall remain in full force and effect. This Agreement shall in all respects be governed by and interpreted, construed and enforced in accordance with the laws applicable in the State of Virgina, USA, and the parties hereto irrevocable submit to the exclusive jurisdiction of the courts of the State of Virginia.
Assignment and Binding Effect
EYE STREET RESEARCH, LLC may assign, delegate and/or otherwise transfer this Agreement or its rights and obligations hereunder to any person or entity. SUBSCRIBER may not assign, delegate or otherwise transfer this Agreement or any of its rights or obligations hereunder without the prior written consent of EYE STREET RESEARCH, LLC. This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
Entire Agreement
This Agreement sets forth the entire agreement and understanding between EYE STREET RESEARCH, LLC and SUBSCRIBER regarding the subject matter hereof and supersedes any prior representations, advertisements, statements, proposals, negotiations, discussions, understandings, or agreements regarding the same subject matter. This Agreement may not be modified or amended except by a writing signed by the party against whom the same is sought to be enforced.